Two Decades of Trusted Logistics for Intuitive Surgical
For over 20 years, Intuitive Surgical has been at the forefront of robotic-assisted surgery, transforming the medical landscape with its Da Vinci Surgical Systems. But behind every successful hospital installation, there’s a complex logistics network ensuring that these million-dollar machines arrive on time, intact, and ready to change lives. That’s where Piedmont Moving Systems comes in.
The Challenge: Moving High-Value Medical Equipment With No Margin for Error
When Intuitive Surgical first partnered with Piedmont in 2001, they were a fast-growing company in need of specialized logistics to deliver their advanced robotic systems. These shipments posed unique challenges:
Extreme Sensitivity: The Da Vinci robots require specialized transport with air-ride suspension, secure load strapping, and leakproof trailers to prevent damage.
Urgent Timelines: Hospitals often need their systems delivered with little notice, making rapid deployment critical.
Security Risks: With such high-value shipments, theft and fraud mitigation had to be a top priority.
Scalability: As Intuitive Surgical expanded, they needed a flexible, nationwide logistics solution to support growing demand.
The Solution: A Tailored Logistics Strategy for a Market Leader
Piedmont designed a custom logistics framework that allowed Intuitive to scale while maintaining the highest level of precision and security:
Forward Staging Locations (FSLs): Piedmont established strategically placed warehouses in Chicago, Memphis, Dallas, and Denver, reducing transit times and increasing efficiency.
On-Site Load Verification: Every truck is inspected before departure to ensure clean, leakproof, and secure transport—including fully locked cabs and reinforced trailer doors.
24/7 Risk Management: Covert GPS tracking, background-checked drivers, and strict anti-theft protocols ensure every shipment arrives safely.
84,000 Sq. Ft. Storage Facility: Located just 9 miles from Intuitive Surgical’s headquarters, Piedmont’s warehouse provides a centralized hub for seamless inventory management and staging.
The Result: A Seamless Logistics Partnership Built on Trust
Thanks to Piedmont’s expert handling and responsive logistics, Intuitive Surgical now confidently moves 15-20 Da Vinci systems per month, ensuring hospitals receive the technology they need, exactly when they need it.
Nationwide Expansion enabled by FSLs and scalable warehousing.
Zero operational downtime, preventing costly delays for hospitals.
Reduced risk & improved security, protecting every shipment from damage or theft.
Two decades of trusted partnership, solidifying Piedmont’s role as a key logistics provider for high-value medical technology.
Why Intuitive Surgical Trusts Piedmont Moving Systems
At Piedmont, we don’t just move cargo—we move innovation. Our expertise in medical equipment logistics, white glove delivery, and commercial storage solutions makes us the ideal partner for companies with high-value, high-stakes shipments.
Whether you’re moving advanced medical technology, data center equipment, or corporate assets, our team is ready to provide a seamless logistics experience that scales with your business.
Need a logistics partner that understands precision? Let’s talk. Contact us today to discuss your next project.